Terms of Service

Last updated: 10/17/2025

Overview

Welcome to A Heartfelt Gift! The terms “we”, “us”, and “our” refer to A Heartfelt Gift, a subsidiary of SAP All Star Promotions Inc. We operate this website and online store — aheartfeltgift.com — including all related content, features, tools, products, and services (collectively, the “Services”). Our mission is to offer you a meaningful, curated shopping experience filled with thoughtful and personalized gifts.

A Heartfelt Gift is powered by Shopify, which enables us to securely provide these Services to you.

By visiting or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Services.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or you have given permission for any of your minor dependents to use this site under your supervision.

You agree to provide current, complete, and accurate information when you create an account or make a purchase. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. We may refuse service, terminate accounts, or cancel orders at our discretion if we suspect fraudulent or abusive behavior.

2. Our Products

We strive to accurately display our products, including colors and details, but variations may occur due to differences in device displays and settings. All descriptions, images, and prices of products are subject to change at any time without notice. We may discontinue or limit products at our discretion. Personalized or handcrafted items may include minor variations.

3. Orders

Placing an order constitutes an offer to purchase. Orders are accepted at our sole discretion and are confirmed by email after payment is received and verified. If we are unable to fulfill, modify, or must cancel an order, we will notify you using the contact details provided at checkout.

Your purchases are subject to our Refund & Return Policy. Orders must be for personal use only; resale or unauthorized commercial use is prohibited.

4. Prices and Billing

All prices are listed in U.S. Dollars (USD) unless noted otherwise and may change without notice. You authorize us and our payment processors to charge your selected payment method for the total order amount, including applicable taxes, shipping, and handling. You agree to maintain accurate billing, payment, and contact information. We are not responsible for fees charged by your bank or card provider.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs, weather, or events beyond our control. Once your order is transferred to the carrier and tracking is issued, title and risk of loss pass to you. We will assist you in working with the carrier if issues arise.

6. Intellectual Property

All content on aheartfeltgift.com — including trademarks, logos, text, graphics, images, videos, designs, and their arrangement — is owned by A Heartfelt Gift or its licensors and protected by U.S. and international laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit our content without prior written permission.

A Heartfelt Gift and related marks are trademarks of SAP All Star Promotions Inc. All other trademarks are the property of their respective owners.

7. Optional Tools and Third-Party Apps

We may provide access to third-party tools or integrations (e.g., personalization widgets, payment gateways) “as is” and “as available,” without warranties and without endorsement. Your use of such tools is at your own risk and is subject to the third party’s terms.

8. Third-Party Links

Our Services may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of third-party sites. If you access third-party sites, you do so at your own risk. Review their terms and privacy policies before engaging.

9. Relationship with Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products to you. However, all purchases are made directly with A Heartfelt Gift, and Shopify is not responsible for any disputes or damages arising from your transactions. By using our store, you release Shopify and its affiliates from claims related to your purchases.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details about how we collect, use, and protect your information. Because our store is powered by Shopify, your data may also be processed under Shopify’s Privacy Policy.

11. Feedback and Reviews

By submitting feedback, testimonials, photos, or product reviews (collectively, “Feedback”), you grant A Heartfelt Gift a non-exclusive, worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, publish, and display such Feedback for marketing and operational purposes. You represent that you own or have rights to the Feedback and that it does not infringe third-party rights or contain unlawful content.

12. Errors and Omissions

We reserve the right to correct typographical errors, inaccuracies, or omissions (including pricing, product descriptions, promotions, and availability) and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you submit an order.

13. Prohibited Uses

You may use the Services only for lawful purposes. You agree not to: (a) violate laws or regulations; (b) infringe intellectual property rights; (c) harass, defame, or harm others; (d) transmit misleading, malicious, or harmful content; (e) send spam or unsolicited messages; (f) attempt unauthorized access or interfere with security features; or (g) engage in conduct that restricts or inhibits others’ use of the Services. We may suspend or terminate accounts for violations.

14. Termination

We may suspend or terminate your access to the Services at any time, without notice, for any reason, including suspected violations of these Terms. Sections that by their nature should survive termination (e.g., Intellectual Property, Feedback, Limitation of Liability, Indemnification) will remain in effect.

15. Disclaimer of Warranties

Except as expressly stated by A Heartfelt Gift, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so the above may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, A Heartfelt Gift, SAP All Star Promotions Inc, and our affiliates, officers, directors, employees, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost revenue, lost data, replacement costs) arising from your use of the Services or products, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

17. Indemnification

You agree to indemnify, defend, and hold harmless A Heartfelt Gift, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law, infringement of third-party rights, or misuse of the Services.

18. Severability

If any provision of these Terms is held unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with policies posted on our site (including the Privacy Policy and Refund & Return Policy), constitute the entire agreement between you and A Heartfelt Gift regarding the Services and supersede prior agreements and communications.

20. Assignment

You may not assign or delegate these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

21. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, California.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to These Terms

You can review the most current version of these Terms on this page. We may update or modify these Terms at any time by posting the revised version on our website. We will provide notice of material changes as required by law. Your continued use of the Services after changes are posted constitutes acceptance.

Promotional gifts & incentives: Redemption rules, fees, and limits are explained in our Incentives Terms.

24. Contact Information

A Heartfelt Gift
A subsidiary of SAP All Star Promotions Inc
Email: admin@aheartfeltgift.com
Address: 1968 S Coast Hwy, Suite 2523, Laguna Beach, CA 92651
Phone: (855) 441-8059
Business Registration No: INSERT NUMBER
VAT / Tax ID: INSERT NUMBER